I am absolutely crushed. I November I called my insurance company for some reason, and got lost in the automated system. Through that I learned that as of Jan 1 of 2010, insurance would be through a new company. So I decided to stay lost and talk to this new company. When I got to a person, they said that I was not in their system yet, but not to worry, they were still getting everything together. I thought , "ok". I went back to the other insurance company to ask whatever question I had and to check that everything was ok on that end. And everything was fine. I didn't think about it again until New Year's Day. So I called again on Jan 4th. Still I am not in the system. According to the new company my insurance was canceled in August of 2009, BUT IT WASN'T!! So the lady, Melinda, was supposed to check with people, and call me back. No call today, so I called again. Same story, still not covered. I got to call several times and speak to several people, and no one know what is going on. So I call the old company again. On their end everything is perfect, that I should have been covered. They send me BACK to the new company. Still baffled, they tell me the same thing. "we will have to look into this and call you back next week."
I am in tears, truly frustrated! WHY?!?! Why does it have to be so god damned hard to keep insurance?!? I am innocent this time, and I STILL have problems!! Mom and Dan tell me, and I agree whole heartedly, that if you have to fight too hard for things, maybe it isn't meant to be. So what does that mean with this? Am I not meant to have insurance? Is this medication not right for me? Am I missing something completely?!? I can tell you one thing. I am done fighting with people. This is fucking ridiculous! What a great start to this year. If it gets worse I give up.
Call every day. Don't wait for anyone to call you back. Just say, "I'm calling to check in on the status of my insurance coverage." Let them tell you what they have to say, then say, "That's still incorrect information. I'll call you tomorrow." And hang up. If they try and argue, just say "it's your job to figure it out, and I'll call back tomorrow."
ReplyDeleteI tend to believe that difficult people and situations are mostly there to teach patience. I hope that if that's what you need, you can find it, and that it brings you peace.